Programs

What we build for the field

The programs and campaigns that reach houses, hospitals, and the public.

Certified Hospitality House

Oversees the curriculum, qualifications, and review process for the CHH program, which gives member houses a structured way to show their commitment to best practices and staff development.

National Healthcare Hospitality Week

Plans and runs NHHW each year: campaign themes, member participation, promotional materials, and national visibility for hospitality houses.

Health Equity

Builds the case for hospitality houses through advocacy and awareness, tells the story of their impact on patient outcomes, and develops relationships with key collaborators.

Members and events

How we grow and gather

Bringing houses into the network and bringing the network together.

Membership

Recruits prospective members, welcomes new ones as ambassadors for HHN, and helps with retention and renewal.

Events

Plans conference content and activities, recruits sponsors and speakers, and supports future HHN events.

Conference

Helps shape and organize the 2027 HHN National Conference. If you'd like to be part of planning it, we'd love to hear from you.

Governance and finance

How we stay sound

Stewardship of the association itself, as directed by the Board and the standing rules.

Finance

Oversees the budget, audits, and investments of the association.

Governance

Handles board and officer nominations, board development, bylaws, and legal matters.

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