Membership Benefits
HHN creates opportunities for connection, learning, advocacy, and awareness for organizations providing hospitality, compassion, and support to patients and their caregivers.
Built for the organizations doing this work every day
House Membership is open to all organizations providing lodging and programs designed to meet the needs of patients and caregivers traveling away from home for medical care.
Not open yet? Join as a Provisional House Member and get the same community, resources, and events while you build, when getting it right from the start matters most. It becomes full membership once your house opens.
House Membership includes
- Your listing on Locate a House, connecting your organization to patients and families seeking housing near their treatment center
- The member portal: the Porch, HHN's members-only community where house staff ask questions and share what works, plus the Resource Library and the events and webinar calendarNew
- Savings for your house: discounted guest rides and meals through Uber Health, Amazon Business savings with up to 65% off Business Prime and a year-end network rebate, and one free ticket to the 2027 HHN National Conference with full annual duesNew
- The Certified Hospitality House (CHH) program, a structured pathway to best practices with access to over 1,600 courses to train your team
- Research and reports: member surveys, national data, a monthly newsletter, and HAVEN, our bi-monthly research publication
- A national voice through HHN's advocacy and partnerships, plus a digital HHN Member badge for your website and social media
Annual dues range from $600 to $1,500 based on room count, with full pricing listed on the application. Mid-year joiners are prorated through December 31. The free conference ticket is a perk of full annual dues; it isn't part of a prorated partial year and doesn't change the dues amount.
For organizations that connect to the healthcare hospitality community
Affiliate Membership is open to mission-aligned and service-adjacent organizations that connect meaningfully to the healthcare hospitality community.
Affiliate Membership includes
- Your listing in the HHN Affiliate Directory with a link to your website
- A seat on the Porch, HHN's members-only community, plus HHN webinars and the Resource LibraryNew
- Ways to reach houses: promotion through HHN's newsletter and social media, and a place to post exclusive offers for member housesNew
- First pass and discounts on conference sponsorship and vendor opportunities, with conference registration included with any sponsorship, and discounted National Healthcare Hospitality Week sponsorships
- Digital HHN Affiliate badge for your website and social media
Annual Affiliate Membership is $500, prorated for mid-year joiners. Applications are reviewed by committee before approval.
“NPSC has been a proud member of HHN since our inception in 2013. We believe in their mission of supporting homes to be more effective in their service, as we try to do the same with our software. As members of HHN, we can use the online body of knowledge and attend HHN seminars to better understand and support our clients. At this point, most of our clients are members of HHN, and several were referred directly from HHN. As we have grown, we've also watched HHN grow, especially in their work in best practices and advocacy. We are excited to see how our partnership develops in the future.”Beth VanderMeer, Executive Director, Non-Profit Software Corporation
More about membership
Join HHN
The application for house, provisional, and affiliate membership. Applications are reviewed by HHN staff and invoiced after approval.
ApplyAffiliate Directory
The organizations that serve and support hospitality houses, from software to consulting to hospital partners.
Browse affiliatesCertified Hospitality House
A credential that tells hospitals, funders, and families your house meets a national standard, built on training designed for this field.
About the programStay informed with HAVEN
HAVEN is HHN's bimonthly research digest: the latest studies, data, and evidence on healthcare hospitality, in plain language. Open to members and non-members.